This Privacy Policy explains how Stellar Tax (“we,” “us,” “our”) collects, uses, stores, and protects the personal information of individuals who interact with our website, services, and communication channels. By using our services, you consent to the practices described in this policy.
Information We Collect
Stellar Tax collects personal information that you voluntarily provide, such as your name, phone number, email address, physical address, financial service details, and any information you share when scheduling appointments, requesting estimates, or communicating with us. We also collect details about your tax situation, business entities, and documents you choose to upload to our secure portal.
We automatically receive technical information from your device, including your IP address, browser type, access times, website usage activity, and similar analytics data. We also collect information related to payment processing; however, full credit card details are not stored on our servers and are handled securely by third-party processors.
How We Use Your Information
Your information is used to deliver and manage our tax preparation, accounting, and financial consulting services. This includes scheduling appointments, preparing returns, generating invoices, providing customer support, and communicating updates about your filing status. We also use the information to improve our website, personalize your experience, analyze service performance, and maintain internal business records. Your information may further be used for fraud prevention, security purposes, compliance obligations, and essential service-related notifications.
Data Security
We use industry-standard security measures to protect your information, including bank-level encryption, access controls, secure data storage, and routine system monitoring. Although these measures help safeguard your information, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute protection.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights to access, correct, update, restrict, or request deletion of your personal information. You may also request copies of certain information or opt out of non-essential communications. Requests can be submitted through the contact information provided at the end of this policy, and we will respond within a reasonable timeframe.
Data Retention
Stellar Tax retains personal information for as long as needed to provide services, maintain business and legal records, support audit defense, resolve disputes, and comply with regulatory obligations (including IRS record-keeping requirements). Once information is no longer required, it is securely deleted or anonymized.
Children’s Privacy
Stellar Tax does not knowingly collect or solicit personal information from individuals under the age of 18. Our services are intended for adults, and minors should not provide any personal information to us. If we learn that information from a minor has been inadvertently collected, we will promptly delete it.
Third-Party Websites
Our website may contain links to external sites operated by third parties. Stellar Tax is not responsible for the privacy practices, content, data handling, or security of any external websites. Users are encouraged to review the privacy policies of those third-party services before providing personal information.
Changes to This Privacy Policy
Stellar Tax may update this Privacy Policy periodically to reflect operational changes, legal requirements, or improvements to our practices. Any modifications take effect when posted on our website. Continued use of our services following such updates indicates acceptance of the revised policy.
Contact Information
For questions, privacy requests, or additional information, you may contact us: